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Whether you’re ready to start your free trial or just exploring your options, our team is only a message away.

Drop us a line and we’ll be happy to guide you.

James Walker

“We work closely with the team at Barbourne Brook. They are highly professional and able to translate complex issues in a digestible way. They identify how they can achieve substantial savings for the businesses they work with, but they are never pushy. They invest time to get to know the businesses they want to help and, when clients engage with them, they are transparent about the costs involved. The businesses we know that have worked with Barbourne Brook have always been very happy with the service and the end result.”

Contact Us

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Email

Have a question or need support?

Email us at hello@barbournebrook.com.au

Our team will get back to you promptly.

Live chat

Need quick answers?

Use our live chat to connect instantly with a Barbourne Brook representative, or call us on +44(0)1905 975 399

Phone

Prefer to speak with us directly?

Call +44(0)1905 975 399 and a member of the Barbourne Brook team will be happy to assist.

Office

Want to meet in person?

Visit us at: The Hop Merchants
21 Sansome Street
Worcester
WR1 1UH

You’re welcome to drop by or schedule an appointment with Barbourne Brook.

FAQ

Got Questions? We’ve Got Answers.

Check out our Frequently asked questions section. Can’t find the answer you need? Contact us today and our team will be right back.

Where does the data come from?

Our plug-and-play customs analytics software enhances your historical MSS/CDS reports that are freely available from HMRC. CAT360 enriches this data and applies algorithms that mirror the checks we use in consultancy to find overpayments, underpayments, anomalies, etc., and outputs findings in a business-friendly way.

Can I filter my data for Custom Reports?

Our dashboards have extensive filters enabling you to interpret your customs data to suit your process and requirements. Filter by Customs Procedure code, Country of Origin, Commodity, Declarant and more. Combine filters to create strategic reports based on your requirements.

We already use Excel / Power BI, why is CAT360 the better alternative?

Excel and Power BI weren’t built for customs — they’re static, one-and-done tools. CAT360 evolves with your data, continuously enriching it, highlighting risks, and building a live, HMRC-ready audit trail. It’s not just analysis — it’s compliance, savings, and strategic insight in one platform.

How quickly can we get started with CAT360?

You can be up and running in under an hour — no IT support needed.
CAT360 is a plug-and-play platform with simple onboarding and intuitive filters, dashboards, and reports. You’ll start uncovering savings, errors, and audit risks from day one.

Is CAT360 suitable for businesses using multiple brokers or declarants?

Absolutely — CAT360 is designed to give you full visibility across all declarants and brokers.
You can filter by broker, commodity code, location, and more to benchmark performance, spot discrepancies, and ensure consistent compliance across your customs operations.

How does CAT360 support HMRC audits or voluntary disclosures?

Using CAT360 demonstrates a clear commitment to customs compliance.
It continuously monitors your CDS data, flags risks early, and maintains a full audit trail aligned with HMRC standards. This proactive approach not only prepares you for audits and disclosures but significantly reduces the risk of costly errors or penalties.

Can CAT360 help us identify overpaid customs duties?

Yes — that’s one of CAT360’s core strengths.
The platform automatically scans your historical CDS data to detect anomalies, misclassifications, and reclaimable duty overpayments. Many clients uncover significant savings within days of onboarding.